Leverage your customer service expertise and provide billing support to a Company's Spanish or French speaking customers, all from the comfort of your own home!
About Parkes & Co.
Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.
What's Needed to Provide Customer Support for this Client - Assisting Spanish or French speaking customers
- Assisting callers with billing, support or technical inquiries
- Determining offerings customers are missing
- Making upgrade and add-on service recommendations
- Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC)
- Coding sales accurately and completely
Must-Have Qualities and Capabilities
- Familiarity with company processes and policies
- Clear, confident and professional communication skills to build trust and rapport
- Understanding of "client call flow"
- Quick-thinking management of client needs
- Assertiveness to promote additional products and services
- Empathy and a sincere desire to assist and prioritize the customer
- Tenacity to understand and deliver on customers' needs
No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
Providing great inbound, billing customer service calls.
- Apply
- A computer
- High speed wired Internet (No WiFi)
- Phone with headset
- Pass a background screening
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.
Stride 2 Hire Staffing Agency....00 Union Position: No Department Details Part-Time Home Health Aide - Why Join Us? Flexible, part-time schedule that fits your life Make a meaningful impact helping patients stay at home Build one-on-one relationships Work with independence...
...cross-functional Associate level duties. Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas. Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls. Cleans and mops lobby,...
...for an Installation Helper to join our growing team. This is an entry-level role, so the ideal candidate will be excited to grow their... ...weekends. Tools and equipment are provided. Requirements No degree, certification, or specific experience is required. We are...
...Make a meaningful difference as a travel OT. We are seeking a dedicated and compassionate Occupational Therapist to help patients with injuries, illnesses, or disabilities regain or improve their daily skills while exploring a new location in Canton, OH. This opportunity...
...Come Join the Better Ingredients, Better Pizza Team as a Delivery Driver. Papa John's Pizza Delivery Drivers are responsible for delivering our high quality products to our customers in a safe, courteous, and timely manner. Not only will you receive weekly pay ,...